Privacy Policy

Effective Date: 05/07/2026

At Pelvic and Beyond Specialized Physical Therapy, protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information through our website, communications, and clinical services.

We collect information when you interact with our services:

• Personal Information: Name, phone number, email address, and contact details from forms or appointment requests.
• Health Information (PHI): Medical history and treatment information protected under HIPAA.
• Technical Information: IP address and website usage data collected through cookies.

We use your information to manage appointments, communicate regarding care, provide healthcare treatment, and comply with legal requirements.

By opting in through our website forms or intake paperwork, you consent to receive SMS (text) messages from Pelvic and Beyond Specialized Physical Therapy for appointment reminders, scheduling updates, and administrative care-related communications.

• Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for support.
• Costs: Message and data rates may apply. Messaging frequency may vary.
• Voluntary: SMS consent is not a condition of treatment or purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Outside of SMS data, we may share information only in the following circumstances:

• With healthcare providers and staff involved in your care.
• With insurance companies for billing and payment processing.
• With secure third-party service providers (EMR, scheduling systems) bound by strict confidentiality obligations.
• When required by law.

We implement administrative, technical, and physical safeguards to protect your Protected Health Information (PHI) in accordance with HIPAA and Michigan law. While we take reasonable precautions, electronic communications like email or SMS may not be fully secure; by opting into these services, you acknowledge and accept this risk.

Under HIPAA and Michigan law, you have the right to access your health information, request corrections, and receive a record of disclosures. To exercise these rights, please contact us using the information below.

We take reasonable steps to protect your information from unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure.

Pelvic and Beyond Specialized Physical Therapy Phone: 517-618-9388

Email: info@pelvicandbeyond.com